Warranty Statement

Warranty Statement For Bugeye Displays

Bugeye Technologies, Inc. (BTI) warrants this product to be free from defects in material and workmanship for a period of 120 days after the original date of consumer purchase. During this period, BTI will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as stated below.* The parts or product that are replaced become the property of BTI. To obtain service under this limited warranty, call BTI for the name of the authorized service center in your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the BTI authorized service center. If you cannot deliver the product in person:

  • Pack it in its original shipping container (or equivalent)
  • Put the RMA number on the address label
  • Put the RMA number on the shipping carton
  • Insure it (or assume the risk of loss / damage during shipment)
  • Pay all shipping charges
BTI is not responsible for damage to inbound product that was not properly packaged. BTI will pay return shipping charges for products shipped inside the United States of America. BTI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of countries within this warranty statement.

In the United States contact Bugeye Technologies Support at 1-636-257-3530

*This limited warranty does not cover any losses or damages that occur as a result of:

  • Shipping or improper installation or maintenance.
  • Misuse.
  • Neglect.
  • Any cause other than ordinary commercial or industrial application.
  • Adjustment by non-authorized source.
  • Repair, modification, or installation of options or parts by anyone other than a BTI brand authorized service center.
  • Improper environment, including but not limited to exposing lenses to direct sunlight.
  • Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities.
This 120 day limited warranty does not cover any of the product’s firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF 120 DAYS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

BTI’S OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. BTI’S LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL BTI BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii.

For more information, please contact the Bugeye Technologies, Inc. support at 1-636-257-3530

This document is available in pdf format